Frequently Asked Questions

1. What types of clients do you work with?

We work with both residential customers and businesses across Central Indiana. Whether you need help fixing your home Wi-Fi, securing your business network, or setting up cloud backups — we’ve got you covered.

2. What services do you offer?

We handle just about anything tech-related — from troubleshooting and setup to full-scale IT consulting and support. We’re not just fixers; we’re consultants, teachers, and project planners who help you make the best decisions possible. Whether it’s optimizing your network, securing your data, or planning your next big tech project — we’re here to guide, implement, and support every step of the way.

3. Do you offer free consultations?

Yes. We offer free consultations for both residents and businesses. We’ll discuss your setup, identify problem areas, and recommend realistic next steps — no pushy sales tactics.

4. What areas do you serve?

We’re based in Central Indiana, serving clients in Carmel, Westfield, Fishers, Noblesville, Zionsville, Indianapolis, and surrounding areas. Remote consulting is also available for select services.

5. Are your services in-person or remote?

Both. Many technical or setup tasks can be handled remotely, while network or hardware-related projects are usually done on-site for best results.

6. What makes Monon Technology Services different?

We take the time to understand your setup, not just fix it.
Our goal is to help you make better decisions about your technology — not just get things working, but keep them working.

7. How do I schedule an appointment?

You can reach out through our Contact Page, call, or email us directly. We’ll confirm a time, outline what we’ll do, and give you an estimate before any work begins.

8. Do you provide ongoing maintenance or managed IT?

Yes. We offer ongoing management plans for businesses and homes that want continuous monitoring, updates, and secure backups — so you can focus on what matters most.

9. What if I just have a small problem?

No issue is too small. From slow Wi-Fi to full-scale business IT projects — we treat every job with the same attention and professionalism.

10. Do you work with existing systems or start from scratch?

Both. We can optimize and secure your existing setup, or design something new from the ground up — depending on what makes sense for your situation and bud