Your IT Department.
Without the Overhead.
Proactive monitoring, senior-level help desk, and full IT management for small and mid-size businesses — with a dedicated Senior Engineer assigned to your account from day one.
Everything That Keeps Your Business Running Smoothly.
Every Tier Has a Guaranteed Response Time.
The tier you choose determines how fast we respond. Higher tiers carry tighter SLAs — and more included hours to support them.
| Priority | Bronze | Silver | Gold | Diamond |
|---|---|---|---|---|
| Critical — Business down | < 4 hours | < 2 hours | < 1 hour | < 1 hour (Priority) |
| High — Team impacted | Next bus. day | < 8 hours | < 4 hours | < 4 hours |
| Normal — Single user | 2 bus. days | Next bus. day | < 8 hours | < 8 hours |
| Low — Non-urgent | No SLA | No SLA | No SLA | No SLA |
From Discovery to Fully Managed — In Four Steps.
No lengthy onboarding. No surprises. We document your environment, get monitoring in place, and assign your Senior Engineer before the first bill runs.
What Makes Managed IT from Monon Different.
Built for the Businesses That Drive Hamilton County.
Ready to Stop Worrying About IT?
Let's find the right tier for your business. No sales pitch — just a straightforward conversation about your environment and what managed IT would actually look like for you.
Schedule a Free ConsultationManaged IT Services for Indianapolis Businesses.
Enterprise-grade IT support, security, and infrastructure — built for small and mid-sized businesses that expect more than a help desk.
A Different Kind of IT Company
Monon Technology Services is a boutique IT firm serving businesses and homeowners across greater Indianapolis. We deliver the same caliber of infrastructure, security, and cloud expertise found in large enterprise environments — without the overhead, the contracts, or the runaround that comes with bigger providers.
Every engagement is handled by a senior engineer with nearly a decade of hands-on experience. You get direct access, fast responses, and work that's actually done right the first time.
Experience That Speaks for Itself
Our foundation is built on nearly a decade of IT leadership at recognized Indiana organizations — managing enterprise infrastructure, leading security initiatives, and delivering solutions that real businesses depend on every day.
Spanning the design, implementation, and management of over $10 million in IT infrastructure — that's the experience behind every Monon engagement.
Who We Serve
Business IT Services
Managed IT, Microsoft 365, network security, cloud migrations, infrastructure buildouts, risk assessments, and consulting. Senior-level expertise at a price that makes sense for your business.
See Business Services →Residential Tech Support
Wi-Fi that works, smart home setup, device support, security cameras, data recovery, and more. Affordable, no-nonsense, and we don't leave until the problem is solved.
See Residential Services →Why Businesses Choose Monon
Senior-Level Expertise
Every engagement is handled at the senior engineer level. No tier-1 techs, no junior staff, no one learning on your dime.
No Vendor Bias. Ever.
We don't have preferred partners or products to push. Every recommendation is driven entirely by what's right for your business.
We Fix It. Period.
We don't hand you a report and walk away. We solve the problem, document it, and make sure it stays solved.
What We Do
Full-stack IT services for businesses and homes across Central Indiana.
Proudly Serving Greater Indianapolis
On-site support across Central Indiana. Remote support available anywhere.
Ready to Get Started?
Whether you need ongoing IT management, a one-time project, or just want a straight answer about your technology — reach out. First conversation is always free.
Contact Us Today