Enterprise Expertise.
At Your Front Door.
You don't need a teenager with a checklist. You need someone who's actually solved hard problems — and now brings that same skill to your home. A senior engineer. On time. No runaround.
You deserve better than whoever's available.
The standard home tech support model sends a rotation of part-time employees following a script. When that doesn't work, they escalate, reschedule, or hand you a bill for a problem that's still not fixed. There's a better way.
Big-box dispatch sends whoever is available. Experience, certification, and problem-solving skill vary wildly from visit to visit. You're rolling the dice every time.
A factory reset clears the error but not the cause. A driver update bypasses the real issue. Script-based troubleshooting only goes so far — and then stops.
Subscription plans. Protection packages. Replacement recommendations before they've even fully diagnosed the issue. The incentive is upsell, not resolution.
Every tech problem in your home. Handled right.
From a laptop that won't wake up to a home office that needs a complete overhaul — if it's connected, powered, or networked, we can solve it.
Slow PC? Laptop crawling? We clean up startup bloat, resolve performance issues, update drivers, and get your machine running like it should.
Full system scan, threat identification, and removal — not just a quarantine. We find what got in, clean it out, and close the door behind it.
Dead zones, dropped connections, and slow speeds — diagnosed and resolved. Router placement, mesh network setup, guest networks, and security hardening.
Thermostats, doorbells, cameras, smart speakers, and hubs — properly configured, connected, and actually working together the way they should.
Whether you're hybrid, fully remote, or building a dedicated workspace — monitors, docking stations, printers, VPN, video conferencing, all configured and tested.
Local backup strategy, cloud backup setup, and if things have already gone wrong — data recovery from failed or corrupted drives. Don't lose what matters.
New computer, new phone, new tablet — set up properly from day one. Accounts configured, data migrated from your old device, and everything where you expect it.
Printers, scanners, external drives, and other peripherals — installed, configured, and tested on all the devices in your home. No more "driver not found."
Smart TVs, streaming sticks, gaming consoles, soundbars, and whole-home audio — set up cleanly with proper network priority so your entertainment actually performs.
Setup, migration, troubleshooting, and optimization for iOS and Android devices. Email configuration, app setup, storage management, and backup verification.
Password manager setup, two-factor authentication, phishing awareness, and smart habits that protect your accounts — without turning your life into an IT project.
Not sure what to buy? Want a second opinion before spending? Thinking about upgrading your setup? Ask someone who has no incentive to steer you wrong.
Simple from start to finish.
No hold music. No dispatch queues. No waiting on someone to escalate your ticket. Just a direct line to someone who can actually help.
Reach out by phone or through our contact page. Describe what's going on — we'll ask a few quick questions and find a time that works.
A senior engineer shows up at your scheduled time — not a four-hour window. We come prepared, not to just look and reschedule.
We find what's actually wrong and explain it in plain language. No jargon, no scare tactics. Then we fix it — properly.
Before we leave, we verify everything is working. And if anything comes up after, you have a direct line — not a support queue.
20+ years of enterprise IT expertise — brought to your home.
Most home tech support is junior-level work done by whoever was available to take the appointment. That's not who we are or how we operate.
Every visit is performed by a senior engineer with over 20 years of enterprise IT experience. The same engineer who designs network infrastructure for businesses is the one diagnosing your home network. You get real expertise — not a script reader.
Factory resets, driver rollbacks, and "try it again" troubleshooting are last resorts — not first moves. We diagnose root causes and resolve them. Your problem goes away because it was actually fixed, not because it's temporarily masked.
We have no subscription plans to sell you, no protection packages with recurring fees, and no hardware commissions. Our only agenda is solving your problem correctly. If you don't need something, we'll tell you so.
When you call MTS, you talk to the person who's coming to your home — not a dispatcher. We treat your home, your time, and your data with the same care we'd want for our own. This is what IT support should feel like.
No surprises. No hidden fees.
Residential service is billed hourly. We'll give you a realistic time estimate before we start — and if anything changes during the visit, we'll tell you before we proceed. Our commitment is simple: we'll either solve the problem, or give you an honest professional recommendation for the path that actually makes sense for your situation. No dead ends, no runaround.
Billed in 30-minute increments. Minimum 1-hour visit applies.
- Scheduled home appointment
- Diagnosis included in visit time
- Parts & hardware billed separately
- Covers greater Indianapolis metro
Flat-rate 2-hour visit. Ideal for setup projects and multi-issue visits.
- Everything in the standard visit
- Best for new device setup, home office, or complex issues
- Predictable cost — no per-minute anxiety
- Unused time applied to follow-up call
Secure remote access for issues that don't require a physical visit.
- Scheduled remote session
- Fast turnaround for software issues
- Virus removal, performance tuning, account setup
- Minimum 30-minute session
Pricing shown is starting rate. Complex recoveries, after-hours visits, or extended travel may be quoted separately. Contact us for an estimate.
Ready to actually get it fixed?
Skip the appointment window, the upsell, and the factory reset. Book a visit from a senior engineer who will show up on time, diagnose the real problem, and fix it.
Or call us directly — no hold music, no queue.Managed IT Services for Indianapolis Businesses.
Enterprise-grade IT support, security, and infrastructure — built for small and mid-sized businesses that expect more than a help desk.
A Different Kind of IT Company
Monon Technology Services is a boutique IT firm serving businesses and homeowners across greater Indianapolis. We deliver the same caliber of infrastructure, security, and cloud expertise found in large enterprise environments — without the overhead, the contracts, or the runaround that comes with bigger providers.
Every engagement is handled by a senior engineer with nearly a decade of hands-on experience. You get direct access, fast responses, and work that's actually done right the first time.
Experience That Speaks for Itself
Our foundation is built on nearly a decade of IT leadership at recognized Indiana organizations — managing enterprise infrastructure, leading security initiatives, and delivering solutions that real businesses depend on every day.
Spanning the design, implementation, and management of over $10 million in IT infrastructure — that's the experience behind every Monon engagement.
Who We Serve
Business IT Services
Managed IT, Microsoft 365, network security, cloud migrations, infrastructure buildouts, risk assessments, and consulting. Senior-level expertise at a price that makes sense for your business.
See Business Services →Residential Tech Support
Wi-Fi that works, smart home setup, device support, security cameras, data recovery, and more. Affordable, no-nonsense, and we don't leave until the problem is solved.
See Residential Services →Why Businesses Choose Monon
Senior-Level Expertise
Every engagement is handled at the senior engineer level. No tier-1 techs, no junior staff, no one learning on your dime.
No Vendor Bias. Ever.
We don't have preferred partners or products to push. Every recommendation is driven entirely by what's right for your business.
We Fix It. Period.
We don't hand you a report and walk away. We solve the problem, document it, and make sure it stays solved.
What We Do
Full-stack IT services for businesses and homes across Central Indiana.
Proudly Serving Greater Indianapolis
On-site support across Central Indiana. Remote support available anywhere.
Ready to Get Started?
Whether you need ongoing IT management, a one-time project, or just want a straight answer about your technology — reach out. First conversation is always free.
Contact Us Today